Digitalization does not stop at pharmacies either. Electronic prescription processing, digital ordering processes and the sensible handling of patient data have long been part of everyday life. But these advantages also come with risks. Cyber attacks are constantly increasing and pharmacies are increasingly being targeted by criminals. The question of whether cyber insurance is a worthwhile investment is therefore becoming increasingly urgent.
Cyber attacks on pharmacies have increased significantly in recent years. According to the Federal Office for Information Security (BSI), the number of ransomware attacks in the healthcare industry is increasing by double digits every year. The damage is often significant. An incident in which a pharmacy in North Rhine-Westphalia was hacked illustrates the danger: attackers encrypted all data, including prescriptions and customer information, and demanded a ransom of 50,000 euros. Operations were paralyzed for days and the costs of restoration amounted to well over 100,000 euros.
Cyber insurance promises protection against the financial consequences of such attacks. In addition to covering ransom demands and costs for IT forensics, many insurance companies also offer help with data recovery, legal support in the event of data breaches and crisis management advice. But the police are not cheap. The new bonuses are often between 500 and 2,500 euros, depending on the size and level of digitalization of the pharmacy.
Another problem: Insurers often require high standards. Pharmacies must carry out regular security updates, organize staff training and ensure that their IT systems meet the latest requirements. If these requirements are not met, the insurance company could refuse benefits in the event of damage.
The pharmacists' associations are critical of the need for such insurance. A spokesman for the ABDA explained: “Cyber insurance can be useful, but is not a replacement for a solid IT security strategy.” In fact, the ABDA recommends that its members invest in prevention measures first. This includes professional firewall systems, encryption of sensitive data and regular training of employees in dealing with phishing emails and other threats.
But not all pharmacists are skeptical about cyber insurance. A pharmacist from Hamburg, who took out her insurance three years ago, reports: “When we fell victim to an attack a year ago, the insurance fully covered the costs of data recovery and legal advice.” Without the police, our existence would be impossible can threaten.”
A key advantage of cyber insurance is the additional services it provides. Many providers carry out vulnerability analyzes and help the insured to close security gaps. This not only reduces the likelihood of an attack, but also lowers premiums in the long term.
Despite the benefits, there are still concerns. Critics complain that insurers often use unclear clauses and do not cover all damages. In addition, insurance could give pharmacies a false sense of security and neglect necessary investments in IT security.
There is therefore no general answer to the decision to take out cyber insurance. Pharmacy operators should assess the risks of their individual situation, identify security gaps and seek advice from experts. Cyber insurance can be an important part of a comprehensive protection concept, but it does not replace a proactive security strategy.
Comment:
The question of whether cyber insurance makes sense for pharmacies is complex and depends on many factors. But one thing is certain: the threat of cybercrime is real and increasing. Pharmacies that are unaware of the risks or neglect their IT security are putting their existence at risk.
Cyber insurance offers outstanding, valuable support, especially in the event of an emergency. They cover financial damages, provide IT experts and help with compliance with legal requirements. But they are not a panacea. Without a solid foundation of preventative measures, pharmacies remain vulnerable.
Prevention is the key: modern firewalls, regular security updates and employee training are essential. No compromises can be made, especially in pharmacies, where the protection of sensitive patient data is a top priority. Cyber insurance can complement these measures, but should not be viewed as a replacement.
The insurance industry also has a responsibility. Clear conditions and transparent coverage amounts are necessary to gain the trust of the insured. Insurers should also focus more on prevention and actively support their customers in improving IT security.
For pharmacy operators, this means that they cannot make the decision to take out cyber insurance lightly. Investing in such a police force must be carefully considered and embedded in a comprehensive security concept. This is the only way to ensure digital security in the long term.
By Engin Günder, specialist journalist
