Baloise Holding AG / Key word(s): Personnel
Andrea Kleiner becomes Head of Corporate Customers at Baloise
December 16, 2024 / 7:00 a.m. CET/CEST
Basel, December 16, 2024. Andrea Kleiner will be the new Head of Corporate Customers at Baloise in Switzerland on April 1, 2025 and will join the management team. She succeeds Patric Olivier Zbinden, who will head the customer performance department as a member of the management team as part of an internal change.
Andrea Kleiner brings extensive management experience and a broad track record in the insurance industry. After graduating in biochemistry from ETH Zurich, an MBA from Cornell University in Ithaca and a certificate in insurance management from the University of St. Gallen, she completed the Advanced Management Program at Harvard University in Boston in 2024.
Andrea Kleiner began her career in management consulting at Accenture in 2000 and at the Boston Consulting Group from 2004 before moving to Swiss Life in 2008. There she played a key role in setting up process management and digitizing the private customer value chain.
Andrea Kleiner joined Mobiliar in 2016, where she held various key functions and made a significant contribution to increasing earnings and positioning the company in the non-life business. As head of personal insurance, she achieved sustainable increases in efficiency by introducing new portfolio management and modernizing the contract process.
She later became head of the private customer segment. In this role, she was responsible for the technical results of the private customer business, including the mobility, household and legal protection business areas. She also leads a strategic project to realign the corporate strategy.
As head of business development, Andrea Kleiner became a member of the Mobiliar management team in 2021. In this role, you drive forward key projects, including digital transformation and the further development of new business models. She was responsible for the group-wide analytics and AI strategy as well as group-wide innovation management, led important M&A transactions and led cross-divisional digitalization projects. With these initiatives, she had a decisive influence on the company's strategic development and competitiveness.
With the addition of Andrea Kleiner to the management board, Baloise is sending a strong signal for the consistent further development of its strategic goals, which we achieve as part of our Investor updates in September 2024 have announced. Andrea Kleiner's experience in business model transformation, digital innovation and process optimization will help drive the implementation of measures in our insurance business to ensure profitable growth, greater efficiency and a sustainable increase in gross premiums by 2027.
«With Andrea Kleiner we are gaining a very experienced, visionary and customer-oriented leader. She combines strategic thinking with strong implementation skills and brings the necessary know-how to further develop corporate customers, strengthen Baloise as a reliable partner for companies and consistently exploit opportunities in growth areas. “With her comprehensive skills, Andrea Kleiner ideally complements Baloise’s management,” says Clemens Markstein, CEO of Baloise in Switzerland.
Contact Baloise
Baloise, Aeschengraben 21, CH-4002 Basel
Internet: www.baloise.com
E-mail: [email protected] / [email protected]
Media contacts: Tel.: +41 58 285 70 53
Investor Relations: Tel.: +41 58 285 81 81
About Baloise
At Baloise everything revolves around the future. We make tomorrow easier, safer and more carefree for our customers and take responsibility for this today. We are more than a traditional insurance company. With our smart financial and insurance solutions, we create a holistic service experience. In our daily work, loyal care, reliable cooperation and trusting relationships are central elements in the interaction with our stakeholders. We support our customers when it comes to financial matters so that they can take care of the important things in their lives and find inspiration for new things in their everyday lives. As a European company with headquarters in Basel (Switzerland) and subsidiaries in Belgium, Germany and Luxembourg, Baloise has been active for over 160 years and currently has 8,000 employees. In the 2023 financial year, we generated a business volume of around CHF 8.6 billion with our services. Baloise Holding AG (BALN) shares are listed on the SIX Swiss Exchange.
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