Bank customers should simply not open a message

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Under no circumstances should you open an email in the name of ING Bank (symbol image). © Michael Gstettenbauer/Imago

ING customers who are currently confirming an update could be in trouble as a result. A careful email hides a money trap.

Dortmund – Criminals target ING customers by sending phishing emails at regular intervals. The consumer advice center warned about this on December 13th and advises caution. In a fake message with the subject “New update awaiting confirmation,” you ask the recipient to follow a link. However, if you click on this in the message, you will not end up on the bank's real website (read more warnings on RUHR24).

ING warning: Customers should simply not open a message

Caution: ING Bank customers who click on the “Activate Now” button instead end up on a website faked by fraudsters. Sparkasse customers also regularly receive phishing emails that contain such a button.

With one wrong click, consumers risk losing their money in their account. If consumers enter their personal data on a fake bank website, such as the “credit card number including validity period and security code”, criminals can use it to go on extensive shopping sprees, according to the Federal Office for Information Security (BSI). “The main dangers of phishing include financial damage,” the warning continues.

ING warning to customers: Fraudsters send fraudulent messages on behalf of the bank

The fraudsters pressure ING customers to carry out a rash act. In the corresponding phishing email, they ask consumers to complete an update process – otherwise they would no longer be able to access the banking app.

In addition to this threat and the deadline set for the update (December 13th), the message contains other typical phishing characteristics: the urgent request, the impersonal salutation and the link to a fraudulent website. All of these features indicate that the notification is a financial case (read more about finances on RUHR24).

A phishing email in the name of ING Bank.
A phishing email in the name of ING Bank. © Consumer advice center

Money trap warning: ING customers should immediately move the phishing email to the spam folder

If ING Bank customers immediately move the relevant phishing emails to the spam folder, they will avoid a possible money trap. The consumer advice center always recommends this approach to protect yourself from online fraudsters.

Customers of other banks are also repeatedly targeted by criminals. RUHR24 has summarized the latest scams in a list.

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