After updating to Windows 11 24H2: Auto-HDR causes games to crash

Image: Microsoft; Sony / Montage: Sven Bauduin

The new major Windows 11 update 24H2 continues to cause problems for gamers: Games that are converted from SDR to HDR using the Windows Auto HDR function either no longer respond or display “incorrect colors”. Microsoft is pulling the update for Auto -HDR users back, but a bug fix is ​​still pending.

Microsoft recognizes problem

The list of known problems with Windows 11 24H2 on the in-house support page is getting longer and longer. The newest member: If the player activates Auto-HDR to convert the signal from older SDR titles to HDR titles, games crash or output incorrect colors. First reported overclock3d.

After installing Windows 11 version 24H2, you may experience issues with games if you have AutoHDR enabled on your device. You may notice that the game colors are incorrect in certain display configurations. You may also notice that some games become unresponsive.

Microsoft

Fix pending

There is also no solution yet, as Microsoft is temporarily suspending delivery of the 24H2 update if Auto-HDR is activated. The company is following the same strategy as two weeks ago, when the update clashed with Ubisoft games and caused them to crash: The update was initially suspended when certain games were installed. However, Ubisoft has now delivered some patches and Windows 11 is again compatible with most Ubisoft titles.

Next steps: We are working on a resolution and will provide more information as it becomes available.

Microsoft

Tip: RTX HDR as a replacement

If you are already on 24H2, we recommend deactivating Auto-HDR for the time being until Microsoft has fixed the problem. However, users of an Nvidia graphics card can use RTX HDR as an alternative. With this function, Nvidia also supports the conversion from SDR to HDR for games that do not yet have their own HDR mode. The function can be activated within the new Nvidia app or the old GeForce app and is applied by the GPU developer like a filter, achieving the same or better effect than the Microsoft product.

24H2 is not running smoothly

However, this detour is only necessary because the release of the long-awaited update on 24H2 is not going smoothly. The crashes in Ubisoft games were Microsoft's biggest faux pas to date for gamers, but overall they were just the tip of the iceberg: The update has been rolling out since the beginning of October, but just two days later this led to problems for users of Alder Lake and Easy- Anti-cheat caused crashes, a display bug caused undeletable files, some SSDs from Western Digital cause the system to crash and WD quickly issued a fix. CrowdStrike users also face a crash risk for Office apps.

It is also not surprising that Microsoft advises against creating the update manually using the Media Creation Tool or an ISO: The update program automatically prevents an automatic update if known problems arise.

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